This Privacy Policy covers the BWelcome website which is accessible through the bwelcome-software.com domain.
Navigation and use of the BWelcome website is pending acceptance of the conditions set out in this policy. If you do not agree with it, you must leave the site.
UMan Xpert is concerned with your privacy and protects the information transmitted to you.
uMan Xpert establishes with you the compliance with the principles of legislation and data protection, respecting all national laws and regulations.
A uMan Xpert is not responsible to any users of this website for any damages arising from the use or disclosure of the information contained therein.
4.1 What are cookies?
"Cookies" is a text string stored in a specific file and included in requests and responses of the Hypertext Transfer Protocol (HTTP - Hypertext Transfer Protocol).
Allows the registration of status information while browsing and when you return to a specific website, maintaining HTTP sessions.
4.2 Why are Cookies used?
For websites to work more efficiently and quickly;
To improve the level of security when using a restricted area;
Help to collect information that can best serve your interests;
Collect statistical information to improve the way you relate to customers and products.
4.3 Benefits for the customer or user
More security;
Do not repeatedly receive questions or information already viewed.
4.4 Disadvantages
Some cookies can be installed in the user's browser for some time and in addition there are cookies that can track the user's path on the companies' website.
What type of cookies BWelcome uses:
Essential – mandatory for the proper functioning of the website (user login for example);
Non-essential – It does not break the proper functioning of the website, but is used to improve the interaction of the website user;
Low-intrusive – used for observing the user, but does not provide any type of personal information (Google Analytics);
Very Intrusive – used for observing the user, providing personal data. This classification only serves as a reference, and a completely new one can be created or adapted to others and vice versa.
| Cookie | Designation | Description | Other Informations |
|---|---|---|---|
| Google Analytics | gat gid ga Utmb Utmt Utmz Utmc utma | These cookies are intended to collect information about how visitors use the Internet website. The information collected is intended to help improve the website, and all information collected is strictly anonymous. | Para mais informações visite o sítio da internet: http://www.google.com/analytics/learn/privacy.html |
| User Session | JSESSIONID | The purpose of this cookie is to register the user's session, allowing him to be connected whenever he accesses secure areas such as the client area and in this way to avoid having to ask for that information repeatedly for each page he browses. This cookie only exists as long as the user is logged in. |
BWelcome's Use of Cookies
All browsers allow you to accept, refuse or delete cookies by changing the parameters of your Internet browser. Changing the parameters can be done through the specific settings of your internet browser. Please note that refusing cookies may slow down access to the website and not allow access to certain areas of the website.
For more information about cookies, including what cookies have been installed and how they can be managed and deleted, visit www.allaboutcookies.org.
If you do not wish to be detected when visiting our site, you can do so via the link http://tools.google.com/dlpage/gaoptout
You can find information about controlling cookies according to your Internet browser in the following table:
| Internet browser | Site |
|---|---|
| Microsoft Edge | https://support.microsoft.com/pt-pt/help/4027947/windows-delete-cookies |
| Google Chrome | https://www.google.com/chrome/intl/en-GB/more/privacy.html |
| Firefox | http://support.mozilla.org/en-US/kb/Clear%20Recent%20History |
| Safari | http://support.apple.com/kb/PH5042 |
| Opera | http://www.opera.com/browser/tutorials/security/privacy/ |
5.1 What is personal data?
“Personal data” is any information that can identify you either directly (for example, your name) or indirectly (for example, data presented under a pseudonym) , such as a unique identification number).
5.2 What data do we collect about you and how do we use it?
BWelcome may collect your data pursuant to a legal or normative imperative, a contractual relationship, a legitimate interest of the same (no to improve its products and services) and/or informed consent.
5.3 Who can access your personal data?
We can share your personal data to fulfill legal or contractual obligations, to improve our products and services or after obtaining your consent.
Depending on the purpose for which they are collected, and exclusively as the need for knowledge, BWelcome may have access to some of your personal data; when possible the data are presented under a pseudonym (not allowing direct identification), and whenever necessary to provide you with the requested services.
There are external entities that help BWelcome, in providing IT services, such as web hosting and maintenance services, as well as the software and applications that may contain data about you (such services may sometimes involve accessing your data to perform required tasks).
5.4 Where do we store your personal data?
The data we collect from you and for which we are responsible is stored in a location in the European Union.
5.5 How long do we keep your personal data?
We only store your personal data for as long as necessary to achieve the purpose associated with processing them. To determine the data retention period, we use the following criteria:
When you hire the uMan Xpert software, we will store your data for as long as you are our customer.
When cookies are placed on your computer, uMan Xpert will keep them for as long as necessary to achieve its objectives (for example session cookies) defined in the chapter on cookies.
UMan Xpert may retain some of your personal data to fulfill its legal or regulatory obligations, as well as to manage your rights (for example to enforce petitions in Courts) or for statistical or historical purposes.
When the use of your personal data is no longer necessary, it will be removed from the uMan Xpert system or kept anonymously so that it cannot be identified from the data.
uMan Xpert is committed to keeping your personal data secure and takes all appropriate precautions to do so. As such, it is contractually required that trusted external entities that process your personal data on our behalf do the same.
5.6 General Information about the Processing of your data
Personal data | Goal | Fundation | Responsible for Treatment |
Name, Email, Phone, Role | Demo | Legitimate Interest | uMan Xpert |
Respond to contact request | Legitimate Interest | uMan Xpert | |
Response to support request | Legitimate Interest | uMan Xpert | |
IP, browser, etc. | Tracking das visitas via Google Analytics | Legitimate Interest | uMan Xpert |
Utilização de cookies | Access visitor metrics in order to understand, in a generic way, who the visitors are | Legitimate Interest | uMan Xpert |
5.7 Your Rights and Choices
The BWelcome respects your right to privacy and protection of your data: it is important that you are able to control your personal data.
You have the following rights:
The right to be informed
You have the right to obtain clear, transparent and easily understandable information about how we use your personal data and about your rights. It is for this reason that we provide you with information in this Policy.
O direito de acesso
Tem direito de acesso aos dados pessoais que detemos sobre si (sujeito a determinadas limitações).
Podemos cobrar uma taxa razoável tendo em consideração o custo administrativo do fornecimento da informação.
Pedidos manifestamente infundados, excessivos ou repetitivos poderão não ser respondidos.
Para o fazer, contacte-nos por favor para os dados infra referidos.
The right to rectification
You have the right to rectify your personal data if it is incorrect or out of date and / or to complete it if it is incomplete.
The right to erase / the right to be forgotten
In some cases, you have the right to have your personal data deleted or deleted. Please note that this is not an absolute right, as we may have legal or legitimate grounds for the retention of your personal data. If you want us to delete your data, please contact us for the data set out below.
The right to object to direct marketing, including profiling
You can delete your subscription or choose to be removed from our direct marketing communications at any time.
The right to withdraw consent for data processing based on consent at any time
You can withdraw your consent to our processing of your data when said processing is based on your consent. Withdrawal of consent does not affect the legality of treatment based on consent prior to withdrawal.
The right to object to processing based on legitimate interests
You can object to the processing of your data at any time when said processing is based on a legitimate interest. We refer to the table inserted in the section “what data do we collect and how do we use it”, especially the column “What is the legal basis for the treatment of your data?” to identify when our treatment is based on legitimate interests.
To do so, please contact us for the details at the end of this Policy.
The right to file a complaint with the supervisory authority
You have the right to contact your country's data protection authority, in the case of Portugal, the CNPD, in order to file a complaint against the uMan Xpert data protection and privacy practices that are not permitted.
Do not hesitate to contact us for the data below before submitting a complaint to the competent data protection authority, namely the National Data Protection Commission .
The right to data portability
You have the right to move, copy or transfer data from our database to another. The gift applies only to data that you have provided, when the treatment is based on your consent or in a contract and the treatment is carried out by automated means.
We refer to the tables inserted in the section “what data we collect and how we use it” , especially the column “What is the legal basis for the treatment of your data?” to identify when treatment is based on the performance of a contract or consent.
For more information, please contact us for the details at the end of this Policy.
O direito à restrição
Tem direito a solicitar a restrição do tratamento dos seus dados. Este direito significa que o nosso tratamento dos seus dados é restrito, portanto podemos armazená-los, mas não os podemos utilizar, nem os submeter a tratamento adicional.
Aplica-se em circunstâncias limitadas enumeradas pelo Regulamento Geral de Proteção de Dados.
The right to disable cookies
You have the right to disable cookies. Internet search engine settings are normally programmed to accept Cookies by default, but you can easily adjust them by changing your search engine settings.
Many cookies are used to improve the use and functionality of websites / apps.
If you want to restrict or block all cookies that are set by our websites / apps (which may prevent you from using certain parts of the site), or any other websites / apps, you can do so through the settings your search engine, the explanation of which is set out in this Policy.
In order to process your request, we may request proof of your identity.
6. Other general provisions
uMan Xpert reserves the right, at any time and without prior notice, to change this Privacy Policy, but undertakes to notify all its users at a later stage.
7. Contacts
For any question related to this Privacy Policy and to exercise any of the rights mentioned above, you can contact uMan Xpert, through:
Centro Empresarial Ponte da Pedra
Rua Ponte da Pedra, 406
Edifício AAA – Sala D
4470-108 Gueifães – Maia
Phone: +351 220 121 636
E-mail: privacidade@uman.pt
